APRIL UK Reviews

Here are just some of the things our customers have to say about our plans and services. You can also see independent reviews on the Review Centre website and Reviews.co.uk.

APRIL UK reviews 


Review Centre


APRIL UK Customer Reviews


 “I have been a customer of APRIL UK since 2004. Back in November 2011 my husband had an accident which caused damage to his eye.

Several months passes and his eyesight was deteriorating which was hindering his life beyond recognition.

Driving, playing golf, general socialising all became difficult which caused a strain on his life and in turn our life. Depression became a concern.

The turning point was when we saw a private consultant at BUPA Spire and he operated. A few months later we have our lives back!

If it wasn’t for the care, support and advice given to us under our APRIL UK Private Medical Insurance policy, we are convinced that my husband’s sight would have deteriorated or even lost all together...”

Jenny Moorman, South Gloucestershire


"Harry - you’re a top man. I hope your employees see this and value your expertise in how to communicate with a loyal customer."

Lee Hadden

"Paid up the dental benefit within 1 week of claiming."

john hubbard

"I have been with April a few years now and have always found them very good and quick to settle any claim I put in with them. I would like to thank Bethan Edge for her promt reply and her courtsey Anne Cummins (Dublin) "

Anne Cummins

"I've had my policy since 2000 and I've always been massively satisfied with how the company functions and responds with no hassle or fuss. "

Gareth Powell

"Excellent, prompt service."


"Very impressed with the speedy response to my claim for some new glasses. The money was in my bank within a week of sending off the paperwork! We have April cover through work and I have also claimed for dental work in the past with the same great response."

Vanessa Johnson

"Bought my Glasses at Specsavers and had my claim sorted in 10 days great service, and friendly staff and very helfull"

Donal Kelleher

"And, as an addition to my satisfaction with April's professional and efficient service, I would especially like to add the name of Bethan Edge, who is my Claims Assessor. Nothing is ever too much trouble for her. "

Elizabeth Slough

"I have been with April for some time, and can most sincerely recommend them, and their services. Nothing is too much trouble, and everything is dealt with quickly and with a minimum of fuss - and they always seem to go that 'extra mile' for you."

Elizabeth Slough

"Just taken out a lifestyle insurance policy with Nikki, very lovely person and very helpful, very plain speaking without all the jargon"

joanne russell

"No mess and no fuss, always payout once claim has been put through. Thank you very for all you do."

deborah worsfold

"Helpful and efficient staff,NOT on hold waiting for an age and any claim paid swiftly , many thanks for your service."

Mark Fennessy

"We have been with April since 2011 and we very happy with the service they provide. All claims have been dealt with prompt and professionally. Thanks to everybody at April Irl. and Uk. "

Oliver Rosaleen O sullivan

"No mess or fuss, I send in my claims for dental, optical or whatever for all the family and without problems they are dealt with in a timely manner. Thank you. "


"I had been with April for many years had large and small claims all dealt with efficiently and promptly I was paid into my bank account with no fuss have recommended them to many of my friends"

keith payne

"Very helpful and very please to deal with payment sent straight away really easy to deal thank you "

G pilkington

"Always helpful, courteous and efficient. Every claim has been dealt with speedily and with a minimum of fuss. I am very grateful for their service. "

Elizabeth Slough

"Once again I have found April staff all very helpful and prompt with payments. I recently made a claim for Optical and Dental payments and could not believe how quickly it was delt with. Thanks again"

Anne Cummins

"Just filled in the claim form for dental treatment and posted it to them and the money turned up into my account with in week. Even before my credit card statement which I used to pay the bill. Keep it up, execellent service,"


"Have had my medical cash plan with April for many years and when making a claim gets settled immediately."

Audrey Hider

"very helpful and considerate sorted my claim very quickly with no problems thank you mrs Bethan edge"

james melville

"The staff are always helpful and charming, the payments always prompt . I have been with April for a long time, and I cannot fault them.(Apart from their penalty for being over 65 - but I guess that's life!)"

Elizabeth Slough

"I have been with april uk for many years and i have to say when it comes to making a claim, the staff are very helpfull and the claim is dealt with very quickly and professionally, thankyou very much."

therase mayhew

"April settled my claim for chiropractic care so quickly even when I had left it so long!! Brilliant service, straight forward paperwork!! No complications!! "

M Young

"Staff very helpful and payments very prompt, cant complain about anything."

Mrs P J Barlow

"We have been April UK Customers for several years now, and have found our claims are always dealt with promptly and the money is in our bank within days. They are very friendly and helpful. An excellent Company"

Doreen Tilmouth

"I found your staff very helpful and courtous.My claim was delt with within 1 week and the money deposited in the bank Many thanks"

Anne Cummins

"I have now been with April medical cash plan for over eight years . They had always been very helpful in all aspects of claims that I have had over these years very good plan great value "

keith payne

"I've always been impressed with April. Very professional organisation who deal with claims very promptly. I've been let down by insurance companies in the past but never by April. Thanks for providing an excellent service."

Gary Brookes

"Another prompt and efficient payment. Thank you April-uk"

Leslie Woodhead

"I would like to thank Bethan for her prompt and efficient service. Truely first class."

Anthony Watson

"I have been with this Company since 2002 and have always found them to be very efficient, my claims have always been dealt with quickly and without any problems. Customer service are very pleasant and helpful. I highly recommend them. "

Linda Punchard

"I have had my policy for over 10 years now and I always receive a professional service from the members of staff. They take no time at all in paying you out once they have received your completed form. Great service and many thanks to the staff."

Deborah Irwin

"I found Jo Fry to be both friendly and knowledgeable. After speaking with Jo, I saw no point shopping around for lower prices. I would rather pay a bit more (if I am indeed paying more than market rates - I'm not sure) and receive good service. Please don't outsource your services to overseas companies - it really is nice speaking to someone who knows and understands your own culture."

Hannah Wilkinson

"Wow !!! What a pleasant surprise to speak to someone who cared, new their products, had great people skills knew the meaning of "Customer Service". Jo Fry was a credit to your organisation. I used the experience in a recent team meeting as an example of the standards we should achieve. A great start to our relationship which I hope continues for a long time."

Keith Mizon

"Extremley helpful and very personable throughout the entire telephone conversation. Follow up calls to myself were made when promised and all cover was clearly stated and explained very well. My daughter also arranged cover for her policy that is about to lapse and she too experienced a first class telephone conversation with every aspect covered and explained to her."

Jackie Carpenter

"April settled my claim for prescription glasses extremely quickly in spite of the fact that I had left it over eight months before putting in a claim. I was very impressed!"

Wendy Turner, Wiltshire

"Our claim was dealt with efficiently and speedily as usual. Your staff are a credit to you look after them."

joan Hulme

"Staff very helpful and efficient as usual. Thank-you."

Mr & Mrs K, Hulme. Chorley, Lancashire

"I made a Dental claim recently and was very impressed with how quickly my claim was processed and when I received payment. Thank you!"

Lynsey Garland

"I strongly recommend you allow APRIL to do a review of your current insurances and policies. I would be very surprised if they cannot make a positive change to your circumstances..."

Mr Anderson, Regional Director, Sandler Sales Institute

"Our monthly PMI premium reduced by hundreds of pounds and by over 50%! I would recommend them to any business owner..."

David Turner, Managing Director, Highfield Associates Ltd

"I would have no trouble introducing him to another company seeking better healthcare provision..."

Mr Worth, Director, Worth Brothers Wine Merchant Limited

"Having just started my own business I soon realised the need for income protection. I looked at many companies and decided to go with him... I will continue to recommend him to all I feel will benefit from ten minutes of his time..."

Mr Preston, Director, DP Locksmiths, Derby

"As well as being very professional he went to great lengths to ensure excellent customer service. I thoroughly recommend doing business with him..."

Gordon Diffey, Managing Director, Leicestershire

"We needed our policies to look after us after a terrible car accident - they did with no hassle..."

Mr & Mrs Conwell, Newcastle upon Tyne

"He has looked after our family and business with a friendly professionalism that you don’t see much of anymore..."

Mr & Mrs Rowlinson, Tyne & Wear

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Mon - Fri 8am - 5pm (excluding public holidays)

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