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How to make a claim

To make claiming as easy as possible for you, below we have listed the important telephone numbers you need to make a claim.

Private Medical Insurance

To make a claim on your private medical insurance policy please call 0203 819 7159.

For more information, view the 4 step claims process here.


Lifestyle Protector Plan (and other APRIL UK accident and sickness plans) and Medical Cash Plan

To make a claim on your lifestyle protector (or other accident and sickness plans) or medical cash plan please call:

Freephone: 0800 028 0849

Local: 01454 619 500.


Personal Accident Plan

To make a claim on your personal accident plan please call 0330 1348 437.


Life Insurance

To make a claim on your life insurance policy please see your policy document for instructions on how to claim.


Please note that calls may be recorded and monitored for training and quality purposes

Contact Us

By Telephone:

0800 028 0849

Monday - Friday 8am - 5pm (excluding public holidays)

By E-Mail:

By Post:

APRIL UK, April House, Almondsbury Business Centre, Bradley Stoke, Bristol, BS32 4QH

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"I have been with April for some time, and can most sincerely recommend them, and their services. Nothing is too much trouble, and everything is dealt with quickly and with a minimum of fuss - and they always seem to go that 'extra mile' for you."

Elizabeth Slough

"Wow !!! What a pleasant surprise to speak to someone who cared, knew their products, had great people skills knew the meaning of Customer Service."

Keith Mizon

"I have been with this Company since 2002 and have always found them to be very efficient, my claims have always been dealt with quickly and without any problems. Customer service are very pleasant and helpful. I highly recommend them."

Linda Punchard