Established in 2003, APRIL Ireland are a leading lifestyle protection specialist. We pride ourselves on providing excellent customer service and have a reputation for upholding some of the toughest service standards in the industry.
Over the years we have gained a strong reputation for providing effective protection solutions that meet the needs of real customers living in today’s world.
Whether it’s our Accident, Sickness & Hospitalisation Plan, which has helped thousands of customers maintain their lifestyle in times of need, or our Medical Cash Plan providing a low cost alternative to expensive health insurance - APRIL Ireland are fast becoming a leading name in the industry.
We are part of the APRIL Group, a global insurance brand who operate in 31 countries and look after 6 million customers worldwide. Their strong brand and financial strength allow us to continue building on our success and presence in the market. Find out more about the APRIL Group.
Award Winning Service
We have a different approach to insurance which makes us stand out from the crowd - and that is our focus on putting the customer first and delivering excellent customer service.
For example, when you call us during working hours, your call will be answered within 3 rings so you are not kept waiting unnecessarily. We do not use machines to answer our calls - instead a real person will deal with your query in a prompt and professional manner.
We endeavour to resolve all telephone queries on the same day, however where this is not possible, a member of our Customer Services Team will take ownership of your query and report back to you within the agreed time scale.
It's little things like this which makes a difference and hopefully your overall experience a lot more enjoyable!
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